Let Atlas’ experts protect your enterprise with a managed services solution that provides reliability, redundancy, and ensures quality of service.
Monitoring and Management
Monitoring and Management Services
Atlas' Monitoring and Management Services spans Infrastructure, Platform, and Application Services.
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Infrastructure Monitoring and Management
Atlas’ Infrastructure Monitoring and Management Services provide 24 x 7 x 365 monitoring and management of Session Border Controllers (SBCs), Session Managers (SMs), PBXs, Routers, Switches, Circuits, Firewalls, Load Balancers, Proxies, and Caches by two geographically diverse network operations centers.
Infrastructure Monitoring and Management assures your organization that your voice and data networks operate efficiently, and reliably, providing comfort in the knowledge that your unified communications solution is managed, protected, and monitored with proactive alerts to resolve incidents even before they become network affecting issues.
Infrastructure Monitoring and Management is available in three service levels to suit every organization’s needs.
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Platform Monitoring and Management
Atlas’ Platform Monitoring and Management Services provide 24 x 7 x 365 monitoring and management of desktops, databases, servers, and middleware by two geographically diverse network operations centers.
Platform Monitoring and Management assures your organization that your physical infrastructure is operating efficiently, and reliably. Atlas manages, monitors and proactively alerts on your organization’s infrastructure minimizing downtime and increasing productivity.
Platform Monitoring and Management is available in three service levels to suit every organization’s needs.
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Application Monitoring and Management
Atlas’ Application Monitoring and Management Services provide 24 x 7 x 365 by two geographically diverse network operations centers.
Application Monitoring and Management provides your organization with detailed application performance monitoring metrics to provide visibility into the health and availability of applications. The service also provides insight into underlying server and infrastructure, databases, and more that the applications run and rely on. Alerts on capacity, performance, issue management helps your organization maximize the use and stability of your applications.
Application Monitoring and Management is available in three service levels to suit every organization’s needs.
Security Event and Threat Management
Security Event and Threat Management Services
Atlas’ Security Event and Threat Management Services provide 24 x 7 x 365 advanced monitoring and management of your unified communications network to detect fraud and prevent the growing threat of organized attacks directed at VoIP, Video, and Unified Communication and Collaboration networks.
Atlas provides real-time VoIP network monitoring, detection, and prevention that helps deter and prevent these threats, lowering operational costs and loss of productivity in your workforce. Security Event and Threat Management Services recognize thousands of VOIP/Video threat vectors immediately and are continually updated with ongoing globally sourced vulnerabilities and signatures. In addition, behavioural learning assures accurate detection and alerts that reduce false alarms.
Atlas’ Security Event and Threat Management Services is offered as a custom remote monitoring and management service only.
Performance, Security and Compliance Analytics
Performance, Security and Compliance Analytics
We offer Performance, Security and Compliance Analytics Services as custom 24x7 remote monitoring and management service at the Analytics service level.